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Store Policy

Customer Care

Customer satisfaction is the most important view for us. We are here to offer you the best service. Be sure to reach out to us with any questions, feedback or needs you may have. Here are a few ways to contact us:

Contact Information:

Email: omnishoptr@gmail.com

1. How can I track my order?

You can use the tracking number in the email confirmation we sent you to track your order. You can also check your orders on the My Orders page.

2. Can I return your products?

Yes of course. If you are not satisfied with our products, you can return them within 14 days after delivery. You can visit our return policy page to get more information about our return policy. 

3. What payment methods will you accept?

Web cards can be used as credit cards, debit cards, etc. We accept secure payment methods.

4. Can you take special design orders?

Yes, we offer personalized design service. If you do not distribute with special design, you can contact us.

5.Feedback and Suggestions:

Feedback from you helps us improve our service quality. We welcome any feedback and suggestions. Please refrain from sharing it with us.

Privacy & Safety

At OmniShopTr, safeguarding your privacy and security is a top priority. This Privacy and Security Policy explains how we collect, use, protect, and share your personal information.

Information Collected:

  • Personal Information: Includes your name, email address, phone number, and mailing address collected when you place an order or contact us.

  • Payment Information: Credit card and payment details processed through secure payment providers.

  • Cookies: We may use cookies to enhance site performance and improve user experience.

Use of Information:

We use the collected information to:

  • Process orders and deliver products.

  • Provide customer support.

  • Improve our products and services.

  • Communicate promotional offers if you have subscribed to email notifications.

Information Protection:

We implement various security measures to ensure the protection of your personal information, including:

  • SSL encryption for secure data transmission.

  • Use of secure payment providers.

  • Firewalls and access control systems to prevent unauthorized database access.

Sharing of Information:

We do not sell, rent, or trade your information with third parties. However, we may share your information in the following circumstances:

  • With logistics and payment providers to process and deliver your orders.

  • To comply with legal requirements or protect our rights.

Cookies:

Cookies are small data files sent to your browser when you visit our site. They help personalize your experience and make navigation easier. You can manage cookie settings or disable them through your browser, but some site features may not work properly if cookies are disabled.

User Rights:

You have the right to access, correct, delete, or object to the processing of your personal data. Contact us to exercise your rights.

Privacy Policy Updates:

We may update this privacy policy periodically. Any changes will be posted on our website, and you will be notified if necessary.

Contact:

For any questions or concerns regarding our privacy and security policy, please contact us at:

Email: omnishoptr@gmail.com

Cookies 

As OmniShopTr, we attach great importance to the privacy of our valued customers. This privacy policy explains how we use, store and share the information we collect.

1.What Types of Information Do We Collect?
When you visit our website, in addition to your personal information, anonymized data (IP address, browser information, clickstream data) is also collected. We analyze user interactions through cookies.

2. How Do We Collect Information?
We collect personal information through cookies and forms. This data is used to enhance your service experience and deliver personalized content.

3. Why Do We Collect This Type of Information?
Your information is used to process your orders, provide customer support, and notify you of special promotions.

4. How Do We Store, Use and Share Personal Information?
We securely encrypt your data. We only share it with third parties for order processing and legal requirements. We never sell your personal information.

5. Our Communication Methods
We will keep you informed by communicating via e-mail, telephone and live support line. You can also contact us through our social media accounts.

6. Cookies and Tracking Tools
We use cookies to improve the performance of our website and to personalise the user experience.

7.Withdrawal of Consent
You can withdraw your consent to cookies at any time. You can disable cookies or unsubscribe from them in your browser settings.

8. Privacy Policy Updates
When there are changes to our policy, the updated version will be published on our website and you will be notified.

9.Questions and Contact
For contact:

We strive to offer you the best shopping experience.
Best regards,
OmniShopTr Team

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